Delete your account

In the app

1. Open Pakka Haat and log in with your phone number.
2. Open the Account tab, then tap Privacy & data.
3. Under Leave Pakka Haat, tap Delete account. You'll see what goes and what stays before anything happens.
4. Type DELETE to confirm, then tap Delete my account.

Your account is deleted straight away and this can't be undone. You're logged out on every device. It works even if your account has been blocked.

What is deleted

• Your phone number, first name, area and consent record
• All your ads, which are taken down, and their photos
• Your RC and IMEI entries
• The text of your messages, Wanted posts and rating comments
• Your saved ads, saved searches, notifications, blocks, SOS records and ID verification records
• Every login session, on every device

People you chatted with will see “Former user” where your name was.

What we keep, and why

• Sold prices, with no link to you, so the fair-price meter keeps working for everyone.
• Payment records (the order, the amount and what it was for), because tax law asks us to keep them.
• A blocked number's code. If our team blocked your number, we keep a one-way code made from it so it can't sign up again.

Afterwards the same phone number can sign up again as a brand-new account, unless it was blocked.

Want a copy first?

Account, then Privacy & data, then Download my data gives you everything we hold about you as one JSON file. Do it before you delete, because afterwards there is nothing left to download.

Can't use the app?

ID photos

If you sent an ID for the Verified badge, the photo is already gone: it is deleted as soon as our team decides, pass or fail. We never store Aadhaar numbers.

For everything else we hold and why, read the Privacy Policy.